Please read the following terms and conditions of use and disclaimer carefully before using this website (the “site”). By using this site, you agree to these terms and conditions. If you do not understand and agree to these, the City of Syracuse - Department of Finance & Pay Taxes website reserves the right, at any time, to modify, alter, or update these terms and conditions, and you agree to be bound by such modifications, alterations, or updates.

Privacy Statement
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

The City of Syracuse - Department of Finance does not rent or sell personally identifiable information (i.e., information such as name, address, phone number, e-mail, etc., that identifies a user as a particular person), nor would the City of Syracuse - Department of Finance exchange or trade such information with third-parties without a user's explicit permission. The City of Syracuse - Department of Finance does not disclose credit card or other personally identifiable financial information other than as necessary to complete a credit card or other financial transaction, or upon explicit permission from the applicable user. All such use by the City of Syracuse - Department of Finance of financial information shall be subject to the section of this policy on financial issues, set forth below.

Security Statement
This site uses a secure server for conducting online services. All credit card and other payment information that you transmit to us will be protected by 128-bit encryption technology; provided your browser is properly configured and your computer is operating properly. Security technology requires that you are using a reasonably current browser that is capable of 128-bit encryption. Current browsers provide visual cues to the visitor that the online service is secure. In the bottom of the browser you should see a key or lock. If the key is not broken or the lock is locked, then you are on a secure site. If not the site is not secure; you should not trust the transmission of personal information to the site. With these security measures in place, you can also feel confident in every credit card transaction you make.

1. The City of Syracuse - Department of Finance maintains this website for the convenience of the public. The City of Syracuse - Department of Finance does not warrant or make representations as to the quality, content, accuracy, timeliness or completeness of the information (whether text or graphics, or links to other sites). Information on this website is subject to change without notice as a result of updates, corrections or reconstruction of the site.
2. Under the New York Public Information Law, communications received by the City of Syracuse - Department of Finance become public records and may be subject to disclosure to the public under the provisions of that statute.
3. The City of Syracuse - Department of Finance prohibits commercial use of the information on this website without the written permission of the City of Syracuse - Department of Finance. All service marks and trademarks contained or referenced in this website are the property of their respective owners, and permission must be obtained prior to use.
4. The links on this website may lead to sites not maintained by the City of Syracuse - Department of Finance. The presence of these links should not be construed as endorsement of these sites or their content by the City of Syracuse - Department of Finance. The City of Syracuse - Department of Finance is not responsible for the content of any linked website. The inclusion of links to external websites does not imply endorsement by the City of Syracuse - Department of Finance.
5. Use of e-mail or other electronic communication does not constitute legal notice to the City of Syracuse - Department of Finance regarding a claim against the City of Syracuse - Department of Finance or any of its agencies, officers, employees, agents, or representatives, where notice to the City of Syracuse - Department of Finance is required by any federal, state or local laws or regulations.
6. Some of the City of Syracuse - Department of Finance & Pay Taxes website service areas provide data, information and images that are copyrighted. Prior to use of this copyrighted material, permission must be obtained from the owner of the copyright.

The taxpayer is responsible for making payments timely to avoid any penalty & interest or other costs due to untimely payment. Serious penalties & interests and other costs may accrue if deadlines required by law are not met. Information regarding these deadlines can be found elsewhere. However, a taxpayer's misunderstanding of any information will not constitute grounds for waiver of additional costs assessed due to late payments. Should you have any doubt concerning information regarding your payments, we recommend that you consult the City of Syracuse - Department of Finance or your legal representative. Should you make an online payment, you must print and retain a confirmation of that payment. This confirmation is available for printing after you make a payment and the time and date thereon is the time your payment was accepted by the online system. The time and date of that confirmation will be the date of the payment regardless of when it is downloaded to the City of Syracuse - Department of Finance host computer. After your payment is downloaded to the City of Syracuse - Department of Finance host computer, you will receive an official receipt as provided by State law.

The City of Syracuse - Department of Finance & Pay Taxes website makes no guarantees, promises or warranties regarding the accuracy of the information provided in this site. Taxpayers should be especially cautious regarding amounts due from midnight until 8:00 am daily. Balances should be considered unreliable during these hours. During this period updates are being made to and from the host computer.

The City of Syracuse - Department of Finance, the taxing jurisdictions for which they collect and the processor of electronic payments assume no responsibility should incorrect information be entered by the taxpayer.

The use of automation and/or any other programmatic techniques such as but not limited to crawling, scraping, searching, navigating, gathering and/or harvesting of data, data mining techniques or any other non-native use on this proprietary website is expressly prohibited. Any use of automation or any other external programmatic techniques is deemed to be unauthorized intrusion and will be securely prohibited. This proprietary website is for each taxpayer/citizen usage and is not available for commercial use. Any automation and/or any other programmatic techniques that create disruption, denial of service or any other constraint to this proprietary website will be pursued by all legal remedies.